Frequently Asked Questions

What is Autopilot?

Autopilot is a driver-assistance system. Currently, autopilot performs the functions of Adaptive Cruise Control (ACC) and Automated Lane Centering (ALC) for compatible vehicles. It performs similarly to Tesla Autopilot and GM Super Cruise. autopilot can steer, accelerate, and brake automatically for other vehicles within its lane.

In order to enforce driver alertness, our provided autopilot includes a camera based Driver Monitoring (DM) system that alerts the driver when distracted or asleep. However, even with an attentive driver, we must make further efforts for the system to be safe. It is designed with two other safety considerations:

  1. The driver must always be capable to immediately retake manual control of the vehicle, by stepping on either pedal or by pressing the cancel button.

  2. The vehicle must not alter its trajectory too quickly for the driver to safely react. This means that while the system is engaged, the actuators are constrained to operate within reasonable limits.

Do I have to pay attention?

Yes, the driver must always be able to immediately retake manual control of the vehicle, by stepping on the brake pedal or by pressing the cancel button. When autopilot is engaged, a driver monitoring system actively tracks driver awareness to help prevent distractions. The autopilot system disengages if you are distracted. Drivers must keep their eyes on the road at all times and be ready to take control of the car.

What are the limitations of Automated Lane Centering?

Automated Lane Centering (ALC) system does not automatically drive the vehicle or reduce the amount of attention that must be paid to the area in front of the vehicle. The driver must always keep control of the steering wheel and be ready to correct the ALC system action at all times.

Many factors can impact the performance of ALC, causing it to be unable to function as intended. These include, but are not limited to:

  • Poor visibility (heavy rain, snow, fog, etc.) or weather conditions are interfering with sensor operation.

  • The road facing camera is obstructed, covered or damaged by mud, ice, snow, etc.

  • Obstruction caused by applying excessive paint or adhesive products (such as wraps, stickers, rubber coating, etc.) onto the vehicle.

  • The device is mounted incorrectly.

  • When in sharp curves, like on-off ramps, intersections etc...; our provided autopilot is designed to be limited in the amount of steering torque it can produce.

  • In the presence of restricted lanes or construction zones.

  • When driving on highly banked roads or in presence of strong cross-wind.

  • Extremely hot or cold temperatures.

  • Bright light (due to oncoming headlights, direct sunlight, etc.)

  • Driving on hills, narrow, or winding roads.

The list above does not represent an exhaustive list of situations that may interfere with proper operation of autopilot components. It is the driver's responsibility to be in control of the vehicle at all times.

What are the limitations of Adaptive Cruise Control?

Adaptive Cruise Control (ACC) is not a system that allows careless or inattentive driving. It is still necessary for the driver to pay close attention to the vehicle’s surroundings and to be ready to re-take control of the gas and the brake at all times.

Many factors can impact the performance of ACC, causing it to be unable to function as intended. These include, but are not limited to:

  • Poor visibility (heavy rain, snow, fog, etc.) or weather conditions are interfering with sensor operation.

  • The road facing camera or radar are obstructed, covered, or damaged by mud, ice, snow, etc.

  • Obstruction caused by applying excessive paint or adhesive products (such as wraps, stickers, rubber coating, etc.) onto the vehicle.

  • The device is mounted incorrectly.

  • Approaching a toll booth.

  • When driving on roads with pedestrians, cyclists, etc...

  • In presence of traffic signs or stop lights, which are not detected by our provided autopilot at this time.

  • When the posted speed limit is below the user selected set speed. our provided autopilot does not detect speed limits at this time.

  • In presence of vehicles in the same lane that are not moving.

  • When abrupt braking maneuvers are required. Our provided autopilot is designed to be limited in the amount of deceleration and acceleration that it can produce.

  • When surrounding vehicles perform close cut-ins from neighbor lanes.

  • Driving on hills, narrow, or winding roads.

  • Extremely hot or cold temperatures.

  • Bright light (due to oncoming headlights, direct sunlight, etc.)

  • Interference from other equipment that generates ultrasonic waves.

The list above does not represent an exhaustive list of situations that may interfere with proper operation of components. It is the driver's responsibility to be in control of the vehicle at all times.

Do I retain my car factory safety features with autopilot installed?

When enabled in settings, Lane Keep Assist (LKAS), and Automated Lane Centering (ALC) are replaced by lateral control and only function when autopilot is engaged. Lane Departure Warning (LDW) works whether engaged or disengaged.

On certain cars, Adaptive Cruise Control (ACC) is replaced by autopilot longitudinal control.

Our provided autopilot software preserves any other vehicle safety features, including, but are not limited to: AEB, auto high-beam, blind spot warning, and side collision warning.

How do I update my device?

All software updates are received over-the-air (OTA). The device will automatically check for updates when connected to the internet. Your device will notify you on the screen when an update is available and prompt you to reboot the device to complete the update. You may also manually check for updates in the settings, under the "software" tab.

Does autopilot work at all speeds?

Supported speeds vary depending on the car. Please reference the supported car list for vehicle specific speed limitations. Maximum speed is the same as the maximum speed that stock ACC can be set to (car dependent) with a hard limit at ~92mph.